Service Delivery & Process

This page explains how services are delivered on avakianirad.com, including timelines, communication, and what to expect after placing an order.

By purchasing any service through this website, you agree to the process outlined below.

1. How Service Delivery Works

All services offered on this website are digital or service-based and do not involve physical shipping.

Once your order is placed and payment is confirmed:

You will receive an order confirmation email
I will review your order and any information provided
You may be contacted via email to confirm next steps or request additional details if needed

Service delivery officially begins once all required information has been received from you.

2. Required Information From You

To ensure smooth and timely delivery, you may be asked to provide:

Brand materials (logo, visuals, references, links, etc.)
Project goals or preferences
Access to platforms (Shopify, social media, etc.), if relevant
Any other information specific to the service you selected

Delays in providing required materials may result in adjusted timelines.

3. Delivery Timelines

Each service has an estimated delivery timeframe, which is outlined on its individual service page.

Timelines may vary depending on:

Scope of work
Responsiveness
Add-ons selected
Project complexity

Unless otherwise stated, delivery timelines are counted in business days and begin once all required information has been received.

4. Communication & Updates

All communication is handled via email, unless otherwise agreed in advance.

You can expect:

Clear updates at key stages
Requests for feedback when applicable
A collaborative but structured process

Please note that response times may vary outside standard business hours.

5. Revisions & Feedback

Revision terms vary by service and are clearly stated on each service page.

In general:

Revisions are limited to the scope outlined in your selected package
Feedback should be provided clearly and in a timely manner
Major changes or scope additions may require an additional fee

6. Delivery Format

Final deliverables may include:

Digital files (PDF, JPG, PNG, links, etc.)
Access to live websites or platforms
Strategic documents or guidelines
Campaign setups or configurations

All deliverables are provided digitally unless otherwise stated.

7. Service Completion

A service is considered delivered once:

Final files or access have been provided, or
The agreed scope of work has been completed

After delivery, ongoing support is not included unless specified or purchased separately.

8. Delays & Exceptional Circumstances

While every effort is made to meet timelines, delivery may be affected by:

Delayed client feedback
Incomplete information
Technical issues beyond reasonable control

In such cases, updated timelines will be communicated.

9. Cancellations & Refunds

Refunds and cancellations are handled according to the Refund Policy.

Please review the Refund Policy before placing an order, especially for custom or digital services.

10. Questions Before Ordering

If you’re unsure which service is right for you, or have questions about the process, you’re welcome to contact me before placing an order.

📩 Email: ava.kianirad@gmail.com

Final Note

This Service Delivery page is designed to create clarity, transparency, and a smooth experience for both sides.
By placing an order on this website, you confirm that you have read and agreed to these terms.